Privacy Policy

General

This privacy statement sets forth the Amigo Card Services Corp. (“Amigo”) policies, rules and procedures governing its collection, use and disclosure of personal information. This policy statement is deemed to be part of the Terms and Conditions of this Amigo web site (the “Site”) and they must be read together.

We thank you for your interest in the Amigo Site. Please read the privacy statement below (the "Privacy Statement") carefully before using the Site. By using the Site, you confirm your acceptance of the terms of this Privacy Statement. If you do not agree to the Privacy Statement, please do not use the Site. We reserve the right, at our sole discretion, to modify the Privacy Statement at any time, and such modifications shall be effective immediately upon posting of same on the Site.

Amigo takes commercially reasonable precautions to ensure your privacy on the terms contained in this Policy Statement, however, we cannot totally prevent, unintended disclosures by such means as hackers and other unauthorized individuals, and inadvertent or illicit employee actions.

All Amigo customer information, such as client names, addresses, records of transactions and information used to verify the customer (collectively, the "Data") is kept confidential in accordance with the following guidelines. Amigo limits the collection and retention of information about its customers primarily to what Amigo is required to know to discharge its Know Your Customer Policy obligations, to complete a requested transaction, administer cardholder accounts, to provide customer service and/or to fulfill any applicable legal and/or regulatory requirement. Access to customer Data by Amigo employees is limited to those employees who specifically require the Data to conduct legitimate business needs and who have authority to access such Data.

Certain Data is shared with Amigo business partners necessary to complete card based transactions, including, without limitation, clearing houses, payment network/system owners and administrators and processors, and financial institutions. These business partners, and not Amigo are responsible for their own privacy polices and for maintaining privacy and confidentiality for all information provided to them. If a user has any questions or concerns about the privacy policies of those parties, it must contact such parties.

Security

Amigo uses advanced technology to help ensure that customer Data is processed accurately, promptly and completely. All customer account numbers are stored on a computer server that is not connected to the Internet. After you phone, fax or enter your card number in on-line, the number is automatically transferred to a secure server using a one-way interface. This computer server is not accessible by modem. Further, Amigo makes use of encryption and digital signatures to further protect the privacy of its customers.

Compelled Disclosures

When a court order or subpoena (collectively, an "Order") requires Amigo to release information, subject to the terms of the Order, Amigo endeavors, if possible, to contact the depositor or cardholder to permit them to exercise any legal rights he or she may have. Exceptions to this practice exist if for instance Amigo is prohibited by the Order or applicable laws from notifying the cardholder, or if fraud and/or criminal activity are suspected. In the event that Amigo believes, acting reasonably, that any person wishing to establish an Amigo account or to complete a transaction using, with or to an Amigo account or related card product or account, as the context requires, is using funds, or monies derived from a criminal origin or is a part of a money laundering scheme or activity, either individually or taken as a whole, Amigo will, without notice to such persons, and in compliance with applicable laws, report such person and activity to the appropriate authorities and may in its sole discretion, refuse to establish any respective account and/or complete any such transaction.

Tracking Of Visitors To The Amigo Internet Site

The Site keeps track of data, such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring web site (if any) and other parameters in the URL. The IP addresses we collect on transfer services are linked to personally identifiable information or Data. The user may however voluntarily supply Amigo with personal information for such purposes as requesting to become a cardholder or receiving correspondence. Amigo may however gather certain limited non-personal information about usage of the Site by monitoring for instance the number of visitors to the Site, the popularity of various pages on the Site or the downloading of information from the Site.

Submissions Made Online

Please note that non-personal information submitted to the Site is treated as non-confidential and non-proprietary.

Contacting Us

If you have questions about this Privacy Statement, the practices of this Site, you may contact:

Amigo Card Services Corp.
1278 St. Clair Ave. W. Suite 14
Toronto, ON, M6E 1B9 Canada
Tel: 416-840-1466/1-800-724-5685
Fax: 416-840-2666
csr@amigotravelcard.com