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Privacy Policy
General
This privacy statement sets forth the Amigo Card
Services Corp. (Amigo) policies, rules and procedures
governing its collection, use and disclosure of personal information.
This policy statement is deemed to be part of the Terms and Conditions
of this Amigo web site (the Site) and they must be read
together.
We thank you for your interest in the Amigo Site. Please
read the privacy statement below (the "Privacy Statement")
carefully before using the Site. By using the Site, you confirm
your acceptance of the terms of this Privacy Statement. If you do
not agree to the Privacy Statement, please do not use the Site.
We reserve the right, at our sole discretion, to modify the Privacy
Statement at any time, and such modifications shall be effective
immediately upon posting of same on the Site.
Amigo takes commercially reasonable
precautions to ensure your privacy on the terms contained in this
Policy Statement, however, we cannot totally prevent, unintended
disclosures by such means as hackers and other unauthorized individuals,
and inadvertent or illicit employee actions.
All Amigo customer information,
such as client names, addresses, records of transactions and information
used to verify the customer (collectively, the "Data")
is kept confidential in accordance with the following guidelines.
Amigo limits the collection and retention of information about its
customers primarily to what Amigo is required to know to discharge
its Know Your Customer Policy obligations, to complete a requested
transaction, administer cardholder accounts, to provide customer
service and/or to fulfill any applicable legal and/or regulatory
requirement. Access to customer Data by Amigo employees is limited
to those employees who specifically require the Data to conduct
legitimate business needs and who have authority to access such
Data.
Certain Data is shared with
Amigo business partners necessary to complete card based transactions,
including, without limitation, clearing houses, payment network/system
owners and administrators and processors, and financial institutions.
These business partners, and not Amigo are responsible for their
own privacy polices and for maintaining privacy and confidentiality
for all information provided to them. If a user has any questions
or concerns about the privacy policies of those parties, it must
contact such parties.
Security
Amigo uses advanced technology
to help ensure that customer Data is processed accurately, promptly
and completely. All customer account numbers are stored on a computer
server that is not connected to the Internet. After you phone, fax
or enter your card number in on-line, the number is automatically
transferred to a secure server using a one-way interface. This computer
server is not accessible by modem. Further, Amigo makes use of encryption
and digital signatures to further protect the privacy of its customers.
Compelled Disclosures
When a court order or subpoena
(collectively, an "Order") requires Amigo to release information,
subject to the terms of the Order, Amigo endeavors, if possible,
to contact the depositor or cardholder to permit them to exercise
any legal rights he or she may have. Exceptions to this practice
exist if for instance Amigo is prohibited by the Order or applicable
laws from notifying the cardholder, or if fraud and/or criminal
activity are suspected. In the event that Amigo believes, acting
reasonably, that any person wishing to establish an Amigo account
or to complete a transaction using, with or to an Amigo account
or related card product or account, as the context requires, is
using funds, or monies derived from a criminal origin or is a part
of a money laundering scheme or activity, either individually or
taken as a whole, Amigo will, without notice to such persons, and
in compliance with applicable laws, report such person and activity
to the appropriate authorities and may in its sole discretion, refuse
to establish any respective account and/or complete any such transaction.
Tracking Of Visitors To
The Amigo Internet Site
The Site keeps track of data,
such as the source address that a page request is coming from, your
IP address or domain name, the date and time of the page request,
the referring web site (if any) and other parameters in the URL.
The IP addresses we collect on transfer services are linked to personally
identifiable information or Data. The user may however voluntarily
supply Amigo with personal information for such purposes as requesting
to become a cardholder or receiving correspondence. Amigo may however
gather certain limited non-personal information about usage of the
Site by monitoring for instance the number of visitors to the Site,
the popularity of various pages on the Site or the downloading of
information from the Site.
Submissions Made Online
Please note that non-personal
information submitted to the Site is treated as non-confidential
and non-proprietary.
Contacting Us
If you have questions about
this Privacy Statement, the practices of this Site, you may contact:
Amigo Card Services Corp.
1278 St. Clair Ave. W. Suite 14
Toronto, ON, M6E 1B9 Canada
Tel: 416-840-1466/1-800-724-5685
Fax: 416-840-2666
csr@amigotravelcard.com
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